Why do people love staying in your hotel? I think people love staying here as it is extremely welcoming and personal. In terms of facilities, it’s the spa that attracts people the most. ESPA Life offers fabulous treatments from hot stone massages and bamboo joint releases, right down to acupuncture rejuvenation facials. What is there to do in the area? We are a hop skip and jump from Trafalgar Square and with 10 minutes of Westminster Abbey, the Houses of Parliament, Covent Garden, the South Bank and about 100 theatres and galleries. What kind of breakfast do you offer? A fusion of international, continental, and British food from our buffet and a la carte. Do you offer other meals? And can you recommend good places to eat out locally? We have all day menus in the Lobby Lounge and The Northall Bar. Lunch and dinner is also available in The Northall and Massimo Restaurant. Covent Garden is 10minues walk away and there are some incredible restaurants there e.g Balthazar, The Delauney, Clos Maggior, Polpo etc Which are your most popular room types, and why? I think our most popular rooms would be our River Suites. They are right on the river and with some fantastic views. What facilities do you have for children and can you fit extra beds in your rooms ? We have family rooms available and should a guest need an extra bed then we can provide this for children up to the age of 12. We have special children’s menus throughout the hotel, we provide children’s slippers and dressing gowns in the room, we leave special gifts in the room when we turn down the beds. Dedicated swimming times have also been arranged in the spa swimming pool. We also offer a unique service via our Concierge for teenagers called ‘Crafty Concierge’.
