“A glitzy hotel, rising with aplomb at the foot of the Alatau Mountains. Almaty’s most luxurious accommodation provides an internationalised taste of Kazakhstan, while a variety of restaurants and gratis services pay homage to the nation’s legacy of hospitality”

Hotel review

What Almaty’s Ritz-Carlton lacks in centrality (it’s a best-case fifteen-minute drive from the city center, and Almaty traffic can be atrocious) it makes up for in glamour and stature.

Rising above the swanky Esentai Shopping Mall, this hotel can be seen from most of the surrounding city, looking like a knife plunged into the earth. And vice versa: with floor-to-ceiling windows in each room, the views over Almaty and over to the Alatau Mountains are unmatched.

The hotel occupies floors 21 through 30 of the 37-story Esentai Tower in a peculiar layout: one first ascends to the lobby on the 30 th level, then descends to the rooms via separate in-house elevators. (The remaining floors are office space and residential.) The décor is somewhat staid, being heavily beige-on-brown, with marble accents and the occasional bas-relief horse set into the wall, an homage to Kazakhstan’s nomadic past. Yet the rooms are spacious and light, with plush king beds and comfortable furniture. Touchscreen controls are embedded in a sliding drawer of the bedside table, allowing just about everything to be done from prone. The bathrooms, done in jade-veined white marble, are bright and spacious; the rainfall-style shower and bathtub are so good, you’ll bathe here far more than necessary. That is, if you aren’t at the pool, or booked in for a signature hammam massage at the Six Senses Spa.

There are four restaurants and lounges onsite: On the 30th floor, is the casual, internationally styled Vista Restaurant (where the extravagant, buffet style breakfast is served), and the Sky Lounge & Bar, a great place to settle with a signature cocktail while looking out over the darkening city. Two floors down is the mixed sushi-European fine dining Seven Bar and Restaurant, and in the summer months, an outdoor grill experience can be had at the Terrace 77Restaurant. For something a little more local oriented, each day at 18:30, a Kazakh tea ceremony is offered in the lobby, providing the opportunity to try regional sweets, fruit, and drinks.

Recommended for

  • Museums

    • Immerse yourself in the city’s culture with a visit to the Central State Museum, showcasing Kazakhstan’s rich history & heritage
  • Skiing

    • Explore Shymbulak Ski Resort, just a short drive away, for world-class slopes and breathtaking views of the Tian Shan mountains
  • Hotel Entertainment

    • Sip cocktails and savour a gourmet meal at the elegant rooftop lounge, where panoramic views meet indulgent culinary delights
  • Great walks

    • Discover Big Almaty Lake, an azure gem in the mountains, perfect for hiking, photos, or simply soaking up the tranquillity
  • City Style

    • Sleek rooms, a panoramic lounge, and high-end dining make it the ultimate base for soaking in Almaty’s cosmopolitan vibe
  • Local markets

    • Stroll the Green Bazaar, a vibrant marketplace brimming with local produce, exotic spices, and authentic Kazakh flavours
  • Total relaxation

    • Unwind with a personalised spa treatment while gazing at Almaty’s skyline, luxury meets unmatched mountain vistas
  • Sights nearby

  • Pet friendly

    • Pets are allowed on request. Charges may apply
  • Contemporary

  • Designer

  • Views

  • Luxury

  • Disabled access

  • Gym

  • Artworks

  • Restaurant

  • Spa

Facilities

  • Rooms

    145 rooms in this hotel
  • Parking

    Free private parking is available on site (reservation is needed)
  • Pet friendly

    Pets are allowed on request. Charges may apply
  • Views

  • Safe

  • Bar

  • Sauna/Steam

  • Hairdresser/Beauty Salon

  • Massage

  • Laundry

  • Wifi

  • Satellite / Cable TV

  • Hot Tub

  • Suites

  • Disabled access

  • Room service

  • Gym

  • Garden

  • Restaurant

  • Spa

Activities

  • Museums

    • Immerse yourself in the city’s culture with a visit to the Central State Museum, showcasing Kazakhstan’s rich history & heritage
  • Skiing

    • Explore Shymbulak Ski Resort, just a short drive away, for world-class slopes and breathtaking views of the Tian Shan mountains
  • Hotel Entertainment

    • Sip cocktails and savour a gourmet meal at the elegant rooftop lounge, where panoramic views meet indulgent culinary delights
  • Great walks

    • Discover Big Almaty Lake, an azure gem in the mountains, perfect for hiking, photos, or simply soaking up the tranquillity
  • Local markets

    • Stroll the Green Bazaar, a vibrant marketplace brimming with local produce, exotic spices, and authentic Kazakh flavours
  • Sights nearby

Map & Location

Other reviews

The Ritz-Carlton Almaty

Breathtaking mountain views and spectacular service in one of Central Asia’s loveliest cities

Originally published by Conde Nast

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